Medical Customer Satisfaction Survey

Dear Customer,
In order to better satisfy you, please complete and return this form using a scale from 1 to 5 (Scale: 1 = min / 5 rating = max score).

1- Indicate the level of satisfaction directly affecting the product :

Product quality

2- Indicate the level of satisfaction affecting the product in an indirect way :

Please let us know your opnion about our provided products and services using a scale from 1 to 5 (Scale: 1 = min / 5 rating = max score)

How do you rate the communication with our company (answering phone calls and e-mails, availability of the export managers ..)? *

How do you rate our reactivity to your inquiries? *

According to you, the situation of SMDP (evolution, comparison with our competitors, ..) is: *

How do you rate our website (www.smdp.com.tn): *